Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the UNBOUND (UNB Concept) website and the purchase of products from our store. By placing an order with us, you agree to these Terms in full.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to purchase from our store. By ordering, you confirm that all information provided is accurate and complete.

3. Products & Availability

All product descriptions, images, and specifications are provided for informational purposes.
We strive for accuracy, but minor variations in color, size, or finish may occur.
Availability is subject to stock and supplier conditions; we reserve the right to withdraw or discontinue products at any time.

4. Orders & Payments

Orders are only confirmed once full payment has been received.
We accept major credit cards, debit cards, PayPal, and other secure payment methods displayed at checkout.
All payments are processed securely through encrypted gateways.
Prices are displayed in GBP (or local currency where applicable) and may exclude taxes, customs duties, or import fees, which are the customer’s responsibility.

5. Shipping & Delivery

Processing time: Orders are typically processed within 1–3 business days.
Delivery time: Average delivery from our suppliers in China to the UK is 10–20 business days. Times may vary due to customs clearance, seasonal demand, or courier delays.
Tracking: A tracking link will be provided once your order ships.
Responsibility: We are not liable for delays caused by customs, postal services, or other factors beyond our control.

6. Returns & Refunds

Return window: Products may be returned within 7–14 days of delivery.
Conditions: Items must be unused, in original packaging, and in resellable condition.
Process: To initiate a return, contact support@unboundrunning.com with your order number and photos if applicable.
Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds: Issued to the original payment method within 5–10 business days after inspection.

7. Warranty

Products are covered by a 7–14 day defect warranty from delivery.
Warranty covers manufacturing defects only.
It does not cover misuse, accidental damage, normal wear and tear, or unauthorized modifications.
To claim, contact support@unboundrunning.com with proof of defect.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from product use.
Maximum liability is limited to the purchase price of the product.
Customers are responsible for determining the suitability of products for their intended use.

9. Intellectual Property

All content on this website — including logos, designs, images, text, and trademarks — is the property of UNBOUND (UNB Concept) or its licensors. It may not be copied, reproduced, or used without prior written consent.

10. Data Protection & Privacy

Your personal data will be processed in accordance with our [Privacy Policy]. By using our website, you consent to the collection and use of your information as described there.

11. Governing Law

These Terms are governed by and interpreted under the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of UK courts.

12. Updates to Terms

We reserve the right to update these Terms & Conditions at any time. The latest version will always be available on this page, with the “last updated” date shown.